How it worksOne anonymous query. Real answers. A clear choice for the patient.
CareFWD occupies a specific, narrow place in the discharge process: the moment between recognizing a patient needs post-acute care and choosing where they go. It doesn’t replace the formal referral your team sends afterward — it makes the decision in front of it faster, safer, and more patient-centered.
What stays the same
Your EHR, your referral system, and your compliance process. CareFWD adds one step in front of them — it doesn’t replace any of them.
Your team’s own rolodex.
Case managers can rate the Representatives they work with (1–5 stars), mark favorites they trust in a pinch, and block a Representative or an entire company from seeing their queries. Everyone still receives queries based on care category and geography — the rating and favorites simply help the team recognize who has done good work before.
See it applied to your patients and your workflow.
We’re onboarding a small group of partner hospitals.